Urgent advice from the land register to agents of S …

HM Land Registry (HMLR) would like to assure realtors dealing with impatient clients that many of its key functions, such as searching the land registry for property information, are either instant or completed in two. or three days.

No property sale should be at risk. From the moment the application is filed on the system and registered with the HMLR, the legal position in terms of ownership is preserved.

From that point on, no further delay will jeopardize a sale and, in fact, most registry update requests are completed within a month.

To ensure everyone’s peace of mind, the organization offers tips and tricks for negotiators liaising with buyers, sellers and transport agents to advance sales:

  1. If necessary, request an acceleration

First and foremost, the possibility of speeding up the processing of an urgent request. When a request is required for a transaction to be completed, transport agents (or anyone related to the sale) can ask HMLR to expedite it and, if there is agreement and there is no has no complications, it will be processed within 10 working days.

Simon Hayes, Managing Director and Chief Land Registrar, says: “The HM Land Registry is committed to ensuring that no home sale is put at risk. Our expedited service means anyone concerned about delays can contact their lawyer or contact us directly so that we can investigate and resolve any issues for them quickly.

There is no charge for the service and the acceleration request is clear and simple, as it has been improved advice shows. Anyone involved in the sale or purchase of property, including members of the public or their real estate agents, can ask HMLR to expedite the processing of a pending request. Once the sale is confirmed and if there is a need, just go to the page Request a shipment and fill in the Contact form.

  1. Receive up-to-date information on progress

When customers want to know what’s going on with their sale or purchase, portal users can get instant progress update and a estimated completion date by logging in and enjoying the news View my applications tool. Alternatively, the Information request The facility allows interested parties to view the status of outstanding claims on any property. Both services are free.

  1. Help us help you

HM Land Registry is also accelerating the introduction of digital solutions to help solve the problem of requisitions – requests for missing information or correction of errors in the applications.

The organization receives approximately 18,000 registry update requests daily, and of these, one in five requires a requisition, resulting in significant delays in service times.

The new portal Digital recording service (DRS) is a huge step forward – in fact, it has already won a Real IT Award for its excellent customer experience. The DRS checks information as it is entered, including names, which are often misspelled, and fees, which are often miscalculated. The service also offers prompts and advice, all before the request is submitted. Although the service is still in its infancy, the feedback from carriers using the service has been positive and is actively influencing our development of the service to make it even faster and easier to use.

  1. Sign up for high tech solutions

Digital tools also help everyone to continue working while respecting evolving public health guidelines. It’s not just about working from home. Some innovative digital tools can ensure that documents can be signed or verified securely, often making the process safer and more convenient for everyone. But they must meet the needs of the real estate market.

In this regard, the HMLR began to accept both With mercury and ‘electronic signature cookies‘- expedited following feedback from carriers and other industry partners, as well as offering a “safe port” for those who use its Digital Identity Standard to digitally verify the identity of their customers.

These steps, which offer immediate help to transport agents and their customers while so many of them are working remotely, are the keystone of the truly digital, secure and more efficient transfer process that HMLR strives to. obtain the next step in this vision with more sophisticated “qualified electronic signatures”.

5. All together

Emphasizing the place of customers at the heart of its operations, HMLR says it is working hard to implement safe and secure systems that will significantly facilitate the entire process of buying and selling land and property.

Mike Harlow, General Counsel, Deputy Managing Director and Deputy Chief Registrar, says: “The transfer of ownership is not digital until the land registration is digital and integrates seamlessly with the systems used by transfer agents and others. That’s why a big part of our transformation is about building digital apps and processing them digitally, without losing an essential trust bar in the process.

The next few months will undoubtedly be difficult for everyone in the industry. By working together as agents, transport agents and registrars, we will overcome these challenges and continue to transform and digitalize the property market in England and Wales.

In the meantime, keep in mind that you can request an accelerated or progress update when needed.

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